PET BOARDING SERVICES & DOGGIE DAYCARE

Dogs, Cats & Other Small Pets

WV Business License # 2428-3804

60 Minnie Dunn Road Ballard WV 24918

304-994-0352

DROP OFF & PICK UP TIMES ONLY

8:00 AM & 5:00 PM

Hi,

I Am Crystal Ferguson the Owner

I am a dedicated pet lover since I was a child and my love for them has grown into even more.

My husband Chester and I opened the business May 6, 2022.

We understand that each pet is unique; so we tailor to your pets needs.

We show animals the care, respect & compassion that they deserve.

YOUR PETS COMFORT IS OUR BUSINESS

ABOUT US

We have two separate facilities. One for doggies and the other for cats or other small pets. Both facilities have heat and air for comfort. We have recently purchased another 14x40 Buidling for Dog boarding and will be opening its door soon! So we will have two dog boarding facilities and one cats (small animal) one.

Sleeping quarters inside the dog facility for each doggie is a 5x5; with it's own doggie door with a 5x5 outside private space as well so your pet can enjoy the freedom of enjoying the outdoors as much as they desire. We do have two sleeping quarters that their outside private space is larger; one is a 10x10 and the other a 5x10. Even though your doggie will have it's own space we still rotate doggies into our run play lot so your doggie can run and stretch their legs off leash.

On the boarding contract you get to choose whether or not your doggie can group play with others. Group play is designed for social dogs to group play and have fun. If your doggie doesn't do well with other dogs NO WORRIES.... your doggie will still have outdoor run time in the play lot by himself.

We also have several acres so we can walk your doggie.

All of our fencing is 6 foot tall. Our facilities has heat and air. Our facilities are monitored 24/7 by security cameras inside and outside of each facility and every inch of our property is covered with cameras and every gate is pad locked.

We offer Doggie Day Care with Group play or non-group play as well. $15.00 Per day. 8am-5pm

Doggie Day Care service is designed for social dogs to group play and have fun. Safety is our primary goal; therefore, day care is not for every dog. It is not a place for aggressive dogs to learn how to be social.

A temperament test or behavioral evaluation will be required to ensure all doggies are safe & social in our environment.

If your doggie will not participate in group play and you need Daycare NO WORRIES... we can do Doggie Daycare for your pet on a day others are not here.

We also offer In-Home Service to feed pets. We will provide a professional service where we come and check in on your pet(s) and feed them while your away. The primary goal is to ensure the pet stays comfortable and stress-free in there own environment. This service ranges from drop-in visits to feeding, water, exercise, play, clean up after pets like litter boxes etc., administer medications and if you need other customized specific needs just ask; we would love to help!

All Dogs MUST be up to date on Rabies, Parvo & Bordetella Vaccinations. All Cats MUST be up to date on Rabies, Felv, Fvrcp. All pet(s) MUST be on a flea prevention program. We do require a copy of these from your veterinarian. Must have vaccinations up to date 14 days before boarding with us. Safety is our #1 Priority that's why we implement strick up to date vaccinations. We don't put your pet at risk of contracting dangerous diseases.

We will provide a clean and healthy environment for your pet. Just to tell you a little about our cleaning routine. We clean daily. When your pet goes home the entire sleeping quarters as well as their private outdoor space is cleaned with KennelSol. KennelSol is the top rated germicidal deodorant & disinfectant. Is EPA registered and is effective against a broad spectrum of pathogens including viruses such as Canine Parvovirus, Sars-CoV-2 bacteria, fungi, kennel cough, staph infection and E.Coli. We even spray the rocks. So when the next pet comes to board they will have 100% a clean space.

Feeding schedule: We feed between 6:30am -7:00am & 6:00 pm Although with that being said if these times do not align with your pets normal feeding schedule we will feed your pet per your instructions. We are here to accommodate your pets needs.

Sleeping times: To establish a good sleeping schedule for our pets that board here with us. We turn on lights around 6:00am and lights goes off between 10pm-11pm. We do leave a night light on.

We will treat your pet as a member of our family.

We give you a peace of mind. Giving you daily updates like text and videos of how your pet is doing in our care.

If your pet needs medication no problem we can administer them.

BOARDING INFORMATION AND CHARGES

All pets that enter here whether boarding or doggie daycare is required to be up to date on all vaccinations and must be on a flea prevention program.

All Dogs MUST be up to date on Rabies, Parvo & Bordetella Vaccinations. All Cats MUST be up to date on Rabies, Felv, Fvrcp. All pet(s) MUST be on a flea prevention program.

We do not reserve a spot for your pet(s) until we receive the vaccinations records from your vet office and our boarding contract filled out, signed and returned back to us.

Must have vaccinations up to date 14 days before boarding with us. We do not reserve a spot for your pet(s) until we receive the vaccinations records from your vet office.

All pets must be in good health. No pets exhibiting signs of serious illness, pets with contagious viruses or pets with any other potentially transferable diseases/sickness will NOT be accepted.

Illness Upon Entry: We will not accept a pet for boarding that is obviously ill or suffering in pain or: Coughing, Severe lameness, Bleeding, Vomiting/diarrhea, Advanced sign of age, Evidence of a large mass/tumor or other conditions of illness

In the event your pet becomes ill or injured we'll let you know ASAP and than your pet MUST be picked up immediately!

All prescription medications and supplements: All medications and supplements should be provided in their original containers. We will follow the instructions prescribed by the veterinarian.

Food: Owners must bring food/treats/bones for their pet to avoid changes in diet and enough for the duration of the stay. All food must have pets name on container. There will be a fee of $5.00 daily if your pet runs out of food. We do provide feed & water bowls.

Cat Boarding: is required to bring own litter and enough food/treats. There will be an initial fee of $20 added to your account if you do not bring your own litter and again every 7 days. We do have plenty of litter pans. We do provide feed & water bowls. There will be a fee of $5.00 daily if your pet runs out of food.

Any Other Small Pet Boarding: depending on pet what items you will have to bring.

Bedding: MUST bring pets’ bed/blankets or toys. They will not be shared with any other pet. There will be an initial laundry fee of $10 and again every 4 days added to your account if you do not bring own bedding.

Sanitation Charge: Accidents do happen but if your pet(s) consistently potty inside the sleeping quarters there will be an additional sanitation charge of $10.00 daily. We will NOT surprise you with this charge; we will let you know daily as sending pictures of this occurrence.

DOGS:

1st Dog $30.00 Nightly Plus Tax $1.80 = $31.80

2nd Dog $15.00 Nightly (Only if Boarded in same enclosure) Plus Tax $2.70 = $47.70

Any additional dogs are free as long as they are boarded with the other 2 dogs in the same enclosure.

CATS AND OTHER SMALL PETS:

1st cat or small pet $10.00 nightly Plus Tax $.60 = $10.60

2nd cat or small pet $8.00 nightly (Only if Boarded in same enclosure) Plus Tax $1.08 = $19.08

Any additional cats or small pets are free as long as they are boarded with the other 2 cats or small pets in the same enclosure.

Any boarding 10 days or over requires half to be paid at drop off; rest to be paid at pick up.

For long term boarding half must be paid at drop off; then

weekly payments made till pick up.

Payment:

ALL FIRST TIME CLIENTS MUST PAY AT DROP OFF !!

ALL CHARGES must be paid in full upon pick-up of your pet. We accept ONLY CASH.

PLEASE NOTE: If you decide to pick-up early your still responsible for the reserved boarding cost you had scheduled.

If payment is not received we will prosecute in court and you will be responsible for court cost and attorney's fee incurred in the collection.

Cancellation Policy: To cancel a reservation, notice must be given 5 days prior to boarding. Any less notice will result in 50% cost of your scheduled boarding stay. Reason for this policy is because we may not be able to re-book the space reserved for your pet(s). If you cancel more than twice under 5 days prior to boarding; we will not reserve your pet(s) a space in the future.

BOARDING CONTRACT

DOGGIE DAYCARE CONTRACT

WE UNDERSTAND THE IMPORTANCE OF TRUSTING SOMEONE TO CARE FOR YOUR FUR BABY BECAUSE THEY ARE A PART OF YOUR FAMILY.

SO "DON'T TAKE OUR WORD FOR IT" LOOK AT OUR FACEBOOK REVIEWS & GOOGLE MAP REVIEWS

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