ALL TAILS DELIGHTFUL

Chester & Crystal Ferguson

60 Minnie Dunn Road Ballard, WV 24918

304-994-0352

alltailsdelightful@gmail.com

WV BUSINESS LICENSE # 2428-3804

Since May 2022

Hours

Everyone's Time is Precious

Drop-Offs And Pick-Ups are by

SCHEDULED APPOINTMENT ONLY

Please treat us like you would any other business and be on time with your pet(s). We understand when traveling back for Pick-Ups that things (traffic etc.) happens... But please treat us with respect and let us know if this occurs.

Pet(s) MUST BE PICKED UP BY 6 PM NO EXCEPTIONS!!!

AFTER 6 PM ANOTHER BOARDING NIGHTLY FEE WILL BE ADDED TO YOUR ACCOUNT.

Discover a world of personalized care for your pet. We understand that each pet is unique; so we tailor to your pets needs. We are dedicated to providing exceptional care to your pet.

We offer a safe, clean & comfortable environment with supervised exercise & personal attention to each pet.

We wanted to thank all of our client's, community, GC Sales in Lewisburg (if you need a building call them; they are absolute the best) and all the local vet offices for forwarding clients to us. We appreciate each and every one of you.

BOARDING SERVICE FOR DOGS,CATS & OTHER SMALL PETS

We have two separate facilities. One for doggies and the other for cats or other small pets. Both facilities have heat and air for comfort.

Sleeping quarters inside the dog facility for each doggie is a 5x5; with it's own doggie door with a 5x5 outside private space as well so your pet can enjoy the freedom of enjoying the outdoors as much as they desire. We do have two sleeping quarters that their outside private space is larger; one is a 10x10 and the other a 5x10. Even though your doggie will have it's own space we still rotate doggies into our run play lot so your doggie can run and stretch their legs.

On the boarding contract you get to choose whether or not your doggie can group play with others. Group play is designed for social dogs to group play and have fun. if your doggie doesn't do well with other dogs NO WORRIES.... your doggie will still have outdoor run time in the play lot by himself.

We also have several acres so we can walk your doggie. All of our fencing is 6 foot tall. Our facility has heat and air. Our facilities are monitored 24/7 by security cameras inside and outside of each facility every inch of our property has cameras and every gate is pad locked.

We offer Doggie Day Care with Group play or Non-Group play as well. $15.00 Per day. 7am-6pm

Doggie Day Care service is designed for social dogs to group play and have fun. Safety is our primary goal; therefore, day care is not for every dog. It is not a place for aggressive dogs to learn how to be social.

A temperament test or behavioral evaluation will be required to ensure all doggies are safe & social in our environment.

If your doggie will not participate in group play and you need Daycare NO WORRIES... we can do Doggie Daycare for your pet on a day others are not here.

We will provide a clean and healthy environment for your pet. Just to tell you a little about our cleaning routine. We clean daily. When your pet goes home the entire sleeping quarters as well as their private outdoor space is cleaned with KennelSol. KennelSol is the top rated germicidal deodorant & disinfectant. Is EPA registered and is effective against a broad spectrum of pathogens including viruses such as Canine Parvovirus, Sars-CoV-2 bacteria, fungi, kennel cough, staph infection and E.Coli. We even spray the rocks. So when the next pet comes to board they will have 100% a clean space.

Feeding schedule: We feed between 6:30am -7:00am & 5:00pm-5:30 pm Although with that being said if these times do not align with your pets normal feeding schedule we will feed your pet per your instructions. We are here to accommodate your pets needs.

Sleeping times: To establish a good sleeping schedule for our pets that board here with us. We turn on lights around 6:00am and lights goes off between 10pm-11pm. We do leave a night light on. All doggie doors are shut at night to provide a comfortable and secure environment.

We effectively tailor care to your pets needs.

We will treat your pet as a member of our family.

We do provide updates to you such as text and videos of how your pet is doing in our care.

The Facility inside has fresh refinished floors; the kennel sleeping areas is 5x5 with secure metal panels that does have dividers in-between so the doggies cannot reach each other. These dividers are for safety so the doggies don't nip each other and also they give the doggies some private space.

Doggie Doors; so your doggie can enjoy the outside as much as they like plus the comfort of the cooled/heated inside facility. We do have runs with extra large Doggie doors for those bigger dogs. We can house any size dog from tiny to giant size doggies.

All dogs do have their own doggie door but we still let them out into the run lot for exercise.

The Cat and Small pets is a separate facility.

It is heated and cooled as well.

Private Cat Haven sleeping areas. We have five separate enclosures for cats; all have cat trees in them. We do rotate cats out separately and let them enjoy running around in the building & outdoor Space; So even the cats gets exercise time.

We have a total of 21 security cameras that literally covers every inch of our whole property. Including inside and outside.

We often get asked .. What happens when the power goes out? No worries on that if the power goes out our uninterruptible power ups battery backup for the cameras kicks in. That allows the cameras to even run when the power is out so we can still view and they are recording footage.

So why do we have so many security cameras???

We want you the pet owner to know safety of your pet(s) is our # 1 Concern. We want you the pet owner to know your pet(s) are safe and well cared for here but Also ....

We use security cameras for many other reasons such as..

They allow our staff to closely observe pet interactions.

Allows me to monitor staff.

Visible cameras deters potential intruders or criminal activity.

In case of any accidents or disputes we can view footage and resolve any issues.

And sometimes we capture those adorable pet moments that we we love to share with our clients.

WE HOPE THIS CAN GIVE YOU A PIECE OF MIND while your pet(s) are in our care.

BOARDING INFORMATION AND CHARGES

All Dogs MUST be up to date on Rabies, Parvo & Bordetella Vaccinations. All Cats MUST be up to date on Rabies, Felv, Fvrcp. All pet(s) MUST be on a flea prevention program. We do require a copy of these from your veterinarian. Must have vaccinations up to date 14 days before boarding with us. We do not reserve a spot for your pet(s) until we receive the vaccinations records from your vet office and our boarding contract filled out, signed and returned back to us.

CANCELLATION POLICY- Please keep in mind when making a reservation we are holding your pet's space pending your arrival. When we reach our full capacity we have to turn clients away. To cancel a reservation, notice must be given 5 days prior to boarding. Any less notice will result in 50% cost of your scheduled boarding stay. Reason for this policy is because we may not be able to re-book the space we had reserved for your pet(s). Also if you decide to pick-up early your still responsible for the reserved boarding cost you had scheduled. If you cancel more than twice under 5 days prior to boarding; we will not reserve your pet(s) a space in the future.

All pets must be in good health. No pets exhibiting signs of serious illness, pets with contagious viruses or pets with any other potentially transferable diseases/sickness will NOT be accepted.

Illness Upon Entry: We will not accept a pet for boarding that is obviously ill or suffering in pain or:

Coughing
Severe lameness
Bleeding
Vomiting/diarrhea
Advanced sign of age
Evidence of a large mass/tumor or other conditions of illness

In the event your pet becomes ill or injured we'll let you know ASAP and than your pet MUST be picked up immediately!

All prescription medications and supplements should be provided in their original containers. We will follow the instructions prescribed by the veterinarian.

Owners should bring enough food/treats/bones for the duration of the stay. Please put your name and pets name on food. There will be a fee of $5.00 daily if your pet runs out of food. We do provide feed & water bowls.

Cat Boarding - is required to bring own litter and enough food/treats. There will be an initial fee $20 added to your account if you do not bring your own litter and again charged $20 every 7 days. We do have plenty of litter pans. There will be a fee of $5.00 daily if your pet runs out of food. We do provide feed & water bowls.

Any Other Small Pet Boarding - depending on pet what items you will have to bring.

PLEASE bring your own blanket/bed/toys. They will not be shared with any other pet. There will be an initial laundry fee of $10 and again every 4 days added to your account if you do not bring own bedding.

Sanitation Charge:

Accidents do happen but if your pet(s) consistently potty inside the sleeping quarters there will be an additional sanitation charge of $10.00 daily. We will NOT surprise you with this charge; we will let you know daily as sending pictures of this occurrence.

DOGS:

1st Dog $30.00 Nightly Plus Tax $1.80 = $31.80

2nd Dog $15.00 Nightly (Only if Boarded in same enclosure) Plus Tax $2.70 = $47.70

Any additional dogs are free as long as they are boarded with the other 2 dogs in the same enclosure.

CATS And Most All Other Small Pets Such as Rabbits, Ferrets, Guinea Pigs, Hamsters, Chinchillas, reptiles etc.

1st cat or small pet $10.00 nightly Plus Tax $.60 = $10.60

2nd cat or small pet $8.00 nightly (Only if Boarded in same enclosure) Plus Tax $1.08 = $19.08

Any additional cats or small pets are free as long as they are boarded with the other 2 cats or small pets in the same enclosure.

ALL FIRST TIME CLIENTS MUST PAY AT DROP OFF

Any boarding 10 days or more requires half to be paid at drop off; rest to be paid at pick up.

For long term boarding half must be paid at drop off; then

weekly payments made till pick up.